Have you ever realized you’ve been making the same mistake over and over, unaware it was a mistake? And I don’t mean business writing mistakes, not yet… Growing up I had a friend who would say “for all intents and purposes.” I thought she kept saying “for all intensive purposes.” I didn’t know what it meant but she is smarter than me so I figured I just didn’t understand her fancy lingo. I was in my mid 20s before I figured out my error—and her saying made sense. Embarrassing! It’s easy to stay stuck in a mistake when...
It’s a Friday afternoon as I write this, and the long work week is winding down. That means I’m reflecting on the past few days—and realizing that twice this week my time was wasted by bad business email writing. Twice this week I received unclear emails and I had to spend time trying to understand the instructions and timelines and attachments, write emails in reply to get clarification, and put tasks on hold as I waited for the answers. It all added up to about an hour of my time. You might think, “Well, an hour isn’t much time,...
Do you wish writing didn’t take you so long? Or that you could dash off an email without having to think so hard about it, and labor over it? We spend so much time on business email writing, it’s no surprise it’s a pain point. And if it is a pain point for you, kudos to you for caring! Far too many emails are dashed off with little thought for how well they’re communicating what’s intended. Sadly, that leads to even more time spent writing and reading as we’re trying to understand each other, so back and forth we go. If you want to...
